A seasoned realtor with a strong emphasis on service, Zack Chong has always been delivering premium quality service to his clients. Responsive, sincere and knowledgeable on the ins and outs of the property market, he is always seeking new ways to add value and improve his service to his clients.
In keeping with his dedication to impeccable service, Zack Chong strives to establish strong connections with his clients through empathy. No matter the client’s need, he is always ready to serve them to the best of his skills and knowledge, with integrity.
One of his main skills is selecting properties with good potential growth for his clients. Through research, calculation and the latest market news, Zack prioritises their goals and selects units with consideration to budget, personal preferences and purpose.
As a team leader, Zack is committed to helping every member of his team achieve their goals. Through his unwavering support and training, he aims to impart his work ethics and service-oriented business model to his team, allowing them to enjoy the same success that he has over the years. As an agent, his clients have praised his ability to resolve difficulties and disagreements to achieve a fair resolution.
One such incident was when he was engaged to assist in the transaction of a landed property at $1.2m above the previous transaction price. The case experienced endless complications and challenges like: a high asking price, delicate timelines, unique requests from both seller and buyer, as well as the client passing on midway of negotiations. Ultimately, Zack was able to reach a clear consensus with both sides through his clear-headed analysis and sincere empathy.
With regards to team training, Zack offers access to all his own digital marketing experience, as well as the signature Advanced Prospecting and Advanced Connecting Groups (APG and ACG) that teach both new and existing RES effective ways to prospect leads and connect with them.
Not only does he have a wealth of knowledge on how to bond with clients and prospective leads, Zack is also well-versed in maintaining that connection to establish a network of referrals and repeating clients. No matter the changes in Singapore’s market, he is able to produce consistent results thanks to these skills.